For compassion & strict confidentiality
Pakuranga Counselling Centre counsellors deal with a broad spectrum of counselling issues (see below). Many of our counsellors have specialised areas of expertise as well as their work in general counselling. Our counsellors work within the Code of Ethics set down by the NZ Association of Counsellors or NZ Christian Counsellors Association, of which confidentiality is paramount.
We offer a variety of counselling services to individuals, couples, children and families. Our services include, but are not limited to:
Our goal is to provide personalised care to every client and tailor our approach to meet their unique needs.
Our pricing schedule includes a $20 subsidy for your first session, bringing the cost of that session to $85. The full fee of $105 per session applies for subsequent visits, unless you are a couple.
Fees for couples, defined as two adults 18+, the fees are $105 for the first session thereafter $125 for a 60 min session, slightly more for an extended session of 75 mins. We accept EFTPOS or cash; we do not have credit card facilities.
The fee is payable on the day of the appointment, talk to us if you have circumstances of hardship, we may be able to assist. We also provide further subsidies in cases where there is genuine financial hardship.
Subsidies
We invite you to speak to our receptionist or counsellors if you are facing financial hardship. We try not to turn away anyone in genuine need of counselling. We are committed to making counselling affordable to all who need it (as each person's circumstances are different).
Cancellation Policy
If you cannot attend your appointment for any reason, we require 24 hours notice of cancellation. A $40 fee will be charged for late cancellation. Please cancel by telephone (09 576 4248), email, or respond to the SMS message.
Reminder Service
TXT or email reminders are sent twice. Three and one working days before the counselling sessions. Please respond to the reminder asap if you cannot make your appointment.
Work and Income
You may be eligible for subsidised counselling services through Work & Income, if you are already entitled to a benefit or if your income is under a certain level. We have the forms and can assist you with these.
ACC
Some of our counsellors are contracted to ACC for counselling services related to sensitive claims (sexual abuse which has occurred within New Zealand). While we cannot guarantee the availability of an ACC Counsellor, we do have a waiting list. For more information, visit the ACC website: http://www.sexualabuse.co.nz/acc.htm
OFFICE / RECEPTION: (09) 576 4248
Our in-person or remote appointments are available from 9.00 am - 5.00 pm Monday to Friday.
There are also some appointments available before 9.00 am, after 5.00 pm and Saturday mornings - ask Gail for Counsellor's availability.
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