About Us

Staff

Pakuranga Counselling Centre is run by a Manager, supported by an Office Administrator who manage the office from Monday to Friday, 9am to 5pm, although later appointments and Saturday appointments are available.

What to expect as a client

As a client you can expect:

• To receive a professional service from qualified counsellors, offering privacy and confidentiality
  
• To be treated with dignity, cultural sensitivity and respect in a caring and supportive environment
  
• To be involved in the planning of your ongoing counselling
  
• To be referred on to other appropriate professional services or agencies, when necessary. This will be discussed with you, should the occasion arise
  
• To have the principles of the Treaty of Waitangi honoured
  
• To have your spirituality respected, and the right to choose your own spiritual path. Spiritual matters will only be discussed when raised by the client
  
• To have access to a complaints process, should you have any concerns or wish to make a formal complaint
  
• In all situations that the welfare and interests of a child or young person are the first and paramount considerations, as outlined in the Children, Young Persons and their Families Act (1989)

Governance

Pakuranga Counselling Centre has been operating in Auckland since June 1994 under the umbrella of a charitable trust. The centre is governed by a board of trustees who offer a wide variety of skills, experience and knowledge.

The Board meets on a regular basis to provide strategic direction for the organisation and oversee its operations. The centre operates within a budget approved and closely monitored by the board, and the trust's financial statements are audited annually.